Information – House Of Party
A one stop shop for party and special occasions | We’re happy to help - call 01691 664273
FREE SHIPPING - over £20
Price Match Promise - Find it cheaper, we'll match it.
Item Dispatched - within 24 hours

Information

Personal Shopper Service

We aim to offer the best buying experience on the web.  Our customer service team are ready to help.  Parties can be a nightmare to organise but our personal shoppers can offer you a bespoke service, discussing your requirements, ensuring we can take the strain out of your party organisation.  We will even advise you if your buying a product that may not be the best value/option for your requirements.  Our team will be happy to hear from you and will take you through the whole process free of charge!  Give our party organisers a ring on 01691 664273 (you will never speak to a computer!)

Shipping

We aim to ship all items within 24 Hours.  We do offer next day delivery for £9.99.  Next day delivery and shipping within 24 hours are both dependent on stock availability.  Most items are in stock and ready to ship at any moment but occasionally stock we will need to replenish stock levels to dispatch your order.  Please note that next day delivery is dependent on orders being received before 2pm Monday to Friday.  Orders after 2pm may not be shipped until the following working day.  All orders received after 2pm on a Friday will be shipped on the following working day, Monday (except for Bank Holidays).  If you are worried about delivery or stock availability then please don't hesitate to give our customer service team a ring on 01691 664273.

Delivery 

All items are posted using the most efficient shipping service.  We will do our best to accommodate any delivery requirements.  Please give our team a ring in order to discuss any concerns you may have 01691 661475.  Most orders will be delivered in 2-5 days.

Returns

Our full returns policy can be seen via the link at checkout, however, let's be clear, if your not happy, give us a ring 01691 664273.  Our customer services team are hear to help and support you.  If you are not happy, we are not happy.  Ring us and we can fix the issue for you.  If your not happy with the resolution (we are confident you will be), ask to speak to a supervisor!

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No problem, give us a ring 01691 664273 (Monday-Friday 9am-4:30pm)